Follow up overdue invoices by using a statement
Wednesday, August 20, 2008
It’s a pain when a customer doesn’t pay their invoice on time, and even more so with the time and effort you spend following up. This is even more of a hassle for customers with many overdue invoices. Invoiceplace already makes it easy to see a total of overdue invoices, and now there is an easy way to follow-up non-paying customers by sending them a statement.
What is a statement?
A statement is a summary of outstanding invoices and the total amount overdue. You can choose to list only overdue invoices, or all due and overdue invoices. Click on the image below to view a sample invoice statement.
A statement contains the following details.
- Your company’s and your customer’s details.
- The date the statement was created (automatically set).
- Reference number and description.
- A listing of all overdue/due invoices. The invoice number, due date, description, grand total, total tax, amount paid and amount due/overdue is included.
- The net amount due (total amount due less tax).
- Total tax payable.
- Grand total (net amount plus tax).
- Amount paid. This is the amount already paid on any of the outstanding invoices.
- Amount due or overdue. This is the most important part of the statement – the amount your customer is required to pay.
- Payment methods and instructions (such as check, cash, bank transfer).
- Any notes or comments you wish to send to your customer.
Why use an invoice statement?
Using a statement makes it clear to your customer what they need to pay, and is very quick and simple to create. It’s no longer a time consuming chore to follow-up overdue invoices.
How to create a statement
A statement can be created from the ‘Home’ or ‘Supplier & Customers’ tab.
From the Home tab
Click on the printer in the Statement column.

From the Supplier & Customers tab
Click on the printer in the Statement column.
Create and print an invoice statement
You need to provide the following details to create a statement.
- Statement Type: Either ‘Only Overdue Invoices’, or ‘All Due and Overdue Invoices’.
- Reference: An optional reference number.
- Payment method: The different payment methods that your customer can use to pay the outstanding invoices (i.e. credit card, check, direct bank transfer). You must choose at least one payment method.
- Description: An optional description. Note that the statement is automatically dated (to when you create it) so you don’t have to include this.
- Notes: Any message you wish to include.

Next you can review the statement and save and print a copy in PDF or document (i.e. Microsoft Word) format. Alternatively you can email a copy of the statement directly to your customer by clicking on the envelope.

You can email the statement directly to your customer.

Using an invoice statement is a no hassle way to help get your customers to pay their overdue invoices. Try Invoiceplace today to handle your online invoicing- save time with your billing and quoting.
Try Invoiceplace today - Easy Invoicing And Quotes From Anywhere. Sign up for free, click here to start.


